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Cookie Policy

GENERAL PROVISIONS

  1. Purpose of this Cookie Policy

The purpose of this Cookie Policy is to provide visitors to the official Frank Apartman website with clear and transparent information regarding the use of cookies and similar technologies.

The Service Provider is committed to ensuring that visitors receive all relevant information concerning the cookies used on the website, the processing of their personal data and the exercise of their legal rights.

This Cookie Policy shall be read together with the Service Provider’s Privacy Notice.

  1. Scope

This Cookie Policy applies to all cookies and similar technologies used in connection with the official Frank Apartman website.

It applies to all visitors accessing the website from any device, including computers, mobile phones, tablets or any other internet-enabled device.

  1. Details of the Service Provider

Website operator and data controller:

Bankó-Erdősi Viktória
Private Individual with Tax Number

Postal address:

2536 Nyergesújfalu, Tavasz utca 23.
Hungary

E-mail:

frankapartman02@gmail.com

Hereinafter referred to as the Service Provider.

  1. Legal Basis

The Service Provider uses cookies in accordance with, in particular:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR); 
  • the European rules governing privacy in electronic communications (ePrivacy); 
  • the applicable Hungarian data protection legislation; 
  • the applicable Hungarian legislation governing electronic commerce. 

The Service Provider uses only cookies that comply with the applicable data protection legislation. Strictly necessary cookies may be used without prior consent, whereas functional, analytical and marketing cookies are used only after the visitor has provided prior consent. 

  1. Relationship with the Privacy Notice

Where the use of cookies involves the processing of personal data, the detailed rules governing such processing are set out in the Service Provider’s Privacy Notice.

This Cookie Policy and the Privacy Notice shall be interpreted together.

  1. Amendments to the Cookie Policy

The Service Provider reserves the right to amend this Cookie Policy where necessary, including where:

  • the operation of the website changes; 
  • new technologies are introduced; 
  • new cookies or third-party services are implemented; 
  • or changes in applicable legislation make such amendment necessary. 

The amended Cookie Policy shall become effective upon its publication on the official website of the Service Provider.

DEFINITION AND PURPOSE OF COOKIES

  1. What are Cookies?

Cookies are small text files that are stored on a visitor’s computer, mobile phone, tablet or other internet-enabled device through the web browser when visiting a website.

Cookies enable the website to recognise the visitor’s browser, remember certain settings, ensure the proper functioning of the website and, where the visitor has provided consent, collect statistical or marketing-related information.

Cookies do not normally identify an individual directly. However, in certain circumstances, particularly when combined with other information, they may constitute personal data.

  1. Purpose of Using Cookies

The Service Provider may use cookies for the following purposes:

  • ensuring the secure and proper operation of the website; 
  • enabling the embedded online booking engine; 
  • storing user preferences and consent choices; 
  • analysing website traffic; 
  • improving website performance; 
  • measuring the effectiveness of online advertising; 
  • displaying personalised marketing content where the visitor has given prior consent. 

The Service Provider uses cookies only in compliance with applicable data protection and electronic communications legislation.

  1. Cookie Duration

Cookies may remain on the visitor’s device for different periods depending on their purpose.

Accordingly, the website may use:

  • Session Cookies, which are deleted when the browser is closed; 
  • Persistent Cookies, which remain stored until their expiry date or until manually deleted by the user. 

The specific retention period of each cookie category is set out in the following sections of this Cookie Policy.

  1. First-Party and Third-Party Cookies

The website may use both:

  • First-Party Cookies, placed directly by the Frank Apartman website; and 
  • Third-Party Cookies, placed by external service providers such as booking platforms, mapping services, analytics providers or marketing partners. 

The use of third-party cookies is also governed by the respective provider’s own privacy and cookie policies.

  1. Visitor Choice

When visiting the website for the first time, visitors may choose, through the cookie consent interface, which categories of cookies they wish to accept, except for strictly necessary cookies.

Consent may be changed or withdrawn at any time through the cookie settings available on the website.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

  1. Strictly Necessary Cookies

Under applicable legislation, strictly necessary cookies may be used without obtaining the visitor’s prior consent.

These include cookies that:

  • ensure the operation of the website; 
  • enable the embedded online booking engine; 
  • store cookie preferences; 
  • maintain website security; 
  • prevent unauthorised use of the system. 

Disabling these cookies may result in parts of the website or certain functions becoming unavailable or not operating correctly.

COOKIES USED BY FRANK APARTMAN

  1. General Provisions

The Frank Apartman website uses different categories of cookies to ensure the proper functioning of the website, the operation of the online booking process, an improved user experience and, subject to prior consent, statistical analysis and marketing activities.

The cookies used are grouped into the following categories:

  • Strictly Necessary Cookies 
  • Functional Cookies 
  • Analytical Cookies 
  • Marketing Cookies 
  1. Strictly Necessary Cookies

Strictly necessary cookies are essential for the operation of the website.

They are used in particular for:

  • maintaining website security; 
  • managing user sessions; 
  • storing cookie preferences; 
  • operating the embedded Previo Booking Engine; 
  • ensuring secure online booking. 

These cookies are used without prior consent where permitted by law.

Service

Purpose

Legal Basis

Website

Session management

Legitimate Interest

Cookie Platform

Consent storage

Legal Obligation

Previo Booking Engine

Online reservations

Performance of Contract

Security Cookies

Website protection

Legitimate Interest

  1. Functional Cookies

These cookies may include:

  • Google Maps 
  • YouTube 
  • Language preferences 
  • User settings 

They are activated only after visitor consent.

  1. Analytical Cookies

Potential services include:

  • Google Analytics 4 
  • Google Tag Manager 
  • Microsoft Clarity 
  • Matomo 
  • equivalent analytics platforms 
  1. Marketing Cookies

Potential services include:

  • Meta Pixel 
  • Google Ads 
  • Google Remarketing 
  • TikTok Pixel 
  • LinkedIn Insight Tag 
  • Microsoft Advertising 

These cookies are used only after obtaining the visitor’s prior consent.

  1. Third-Party Services

The website may integrate third-party services that place their own cookies on the visitor’s device.

The processing of personal data by such providers is governed by their respective privacy and cookie policies.

LEGAL BASIS AND CONSENT MANAGEMENT

  1. Legal Basis

The Service Provider uses cookies according to their respective legal basis.

Strictly necessary cookies rely on legitimate interest, contractual necessity or legal obligation.

Functional, analytical and marketing cookies are used only after obtaining the visitor’s prior consent.

  1. Giving Consent

Upon the first visit to the website, visitors are presented with a cookie consent interface.

Visitors may:

  • accept all optional cookies; 
  • select individual categories; 
  • reject all optional cookies. 

Strictly necessary cookies cannot be disabled.

  1. Withdrawal of Consent

Visitors may withdraw or modify their consent at any time.

Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

  1. Proof of Consent

The Service Provider may electronically record the fact, time and scope of the visitor’s consent for compliance purposes.

  1. Refusal of Optional Cookies

The essential functions of the website remain available even if optional cookies are rejected.

However, certain convenience features, analytics or personalised marketing functions may be unavailable.

  1. Renewal of Consent

The Service Provider may request renewed consent where:

  • new cookies are introduced; 
  • new services are implemented; 
  • legal requirements change. 
  1. Automated Consent Management

The Service Provider may operate an automated consent management platform enabling:

  • recording of consent; 
  • modification of consent; 
  • withdrawal of consent; 
  • category-based cookie management. 
  1. Google Consent Mode

The Service Provider may implement Google Consent Mode or equivalent consent management technologies to ensure compliance with applicable data protection legislation.

THIRD-PARTY SERVICES

  1. General Provisions

The Frank Apartman website may use electronic services provided by third parties.

Such providers may place their own cookies on the visitor’s device or process data directly as part of their services.

The Service Provider engages only third-party services that comply with applicable data protection legislation.

  1. Online Booking System

The online booking system is provided by Previo.

The embedded booking engine may use strictly necessary cookies required for the secure operation of the booking process.

  1. Google Maps

The website may display interactive maps using Google Maps.

Google may place its own cookies for this purpose.

Where required by law, Google Maps is activated only after visitor consent.

  1. Analytics Services

The Service Provider may use:

  • Google Analytics; 
  • Google Tag Manager; 
  • Microsoft Clarity; 
  • Matomo; 
  • or equivalent analytics platforms. 

These services operate only after prior visitor consent.

  1. Marketing Services

The Service Provider may use:

  • Google Ads; 
  • Google Remarketing; 
  • Meta Pixel; 
  • TikTok Pixel; 
  • LinkedIn Insight Tag; 
  • Microsoft Advertising. 

These services are activated only after prior consent.

  1. Embedded Content

The website may display embedded content provided by third parties, including:

  • YouTube videos; 
  • Google Maps; 
  • social media content; 
  • other multimedia or interactive elements. 
  1. Third-Party Data Processing

The processing of personal data by third-party providers is governed by their own privacy and cookie policies.

  1. Changes to Third-Party Services

The Service Provider may replace, expand or discontinue third-party services used on the website.

Where legally required, visitors will be asked to provide renewed consent before newly introduced optional cookies are activated.

VISITOR RIGHTS AND COOKIE MANAGEMENT

  1. Changing Consent

Visitors may modify or withdraw their cookie consent at any time through the cookie settings available on the website.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

  1. Managing Cookies in the Browser

Most internet browsers allow users to:

  • view stored cookies; 
  • delete individual cookies; 
  • delete all cookies; 
  • block cookies entirely; 
  • manage cookies on a website-by-website basis. 

Disabling cookies may affect certain website functions.

  1. Browser Help Pages

Information on cookie management is available on the official help pages of major browsers, including:

  • Google Chrome 
  • Mozilla Firefox 
  • Microsoft Edge 
  • Apple Safari 
  • Opera 
  1. Data Subject Rights

Where cookies involve the processing of personal data, visitors are entitled to exercise their rights under applicable data protection legislation, including:

  • the right to information; 
  • the right of access; 
  • the right to rectification; 
  • the right to erasure; 
  • the right to restriction of processing; 
  • the right to data portability; 
  • the right to object; 
  • the right to withdraw consent at any time. 

Further details are set out in the Service Provider’s Privacy Notice.

  1. Contact

Questions concerning cookies or personal data processing may be sent to:

Bankó-Erdősi Viktória

E-mail:

frankapartman02@gmail.com

The Service Provider will respond within the deadlines prescribed by applicable legislation.

  1. Complaints

If a visitor believes that the processing of personal data infringes applicable law, they may lodge a complaint with the competent supervisory authority or seek judicial remedy.

In Hungary, the competent supervisory authority is:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

Current contact details are available on the Authority’s official website.

  1. Cooperation

The Service Provider is committed to respecting visitors’ rights in connection with the use of cookies and seeks to resolve any questions or concerns through direct communication whenever possible.

FINAL PROVISIONS

  1. Entry into Force

This Cookie Policy shall enter into force on the effective date determined by the Service Provider and shall remain in effect until amended or withdrawn.

It applies to all visitors accessing the official Frank Apartman website.

  1. Amendments

The Service Provider reserves the right to amend this Cookie Policy, in particular in the event of:

  • changes in legislation; 
  • changes to the website; 
  • introduction of new technologies; 
  • implementation of new cookies or third-party services. 

Where required by applicable law, renewed visitor consent shall be obtained.

  1. Related Documents

This Cookie Policy forms part of the Frank Apartman data protection documentation.

Related documents include in particular:

  • Privacy Notice; 
  • General Terms and Conditions; 
  • Imprint; 
  • House Rules; 
  • Guest Information. 

All documents shall be interpreted together.

  1. Language Versions

This Cookie Policy may be published in Hungarian, German and English.

In the event of discrepancies between language versions, the Hungarian version shall prevail.

  1. Applicable Law

This Cookie Policy shall be governed in particular by:

  • Regulation (EU) 2016/679 (GDPR); 
  • the European ePrivacy rules; 
  • the applicable Hungarian data protection legislation; 
  • other applicable Hungarian and European Union legislation. 
  1. Effective Date

 

10 August 2026

Frank Apartman

Bankó-Erdősi Viktória

Accommodation Provider

© 2026 Frank Apartman – Minden jog fenntartva. – Created by Colonial Creative Solutions